At Global Electronics, customer satisfaction is our top priority. We maintain transparent pricing and a straightforward refund and cancellation policy for all our repair services.
Customers may cancel or reschedule an appointment free of charge at any time prior to technician dispatch. Please notify our customer care team at 7385153259 as soon as possible with your Service Ticket Number.
Once a technician has arrived at your doorstep and carried out fault diagnosis, the nominal inspection charge is payable even if you choose not to proceed with the recommended repair.
If a replaced spare part proves defective within the specified warranty period (30 to 90 days), our policy is to provide a free replacement of the defective component. If a compatible replacement part cannot be sourced to restore function, a pro-rata refund for the component will be issued via the original payment method within 3 to 5 business days.
For refund processing or billing inquiries, reach out to our service coordinator at 7385153259 or email support@globalelectronics.co.in.